PRIVACY,IN PLAINLANGUAGE.

Scope of this notice

This notice applies to personal information handled through the TechnologyVerse website and our business communications. When we process information for a client as part of a project, hosting service or support engagement, the applicable contract and project arrangements may provide additional terms.

TechnologyVerse operates from the United Arab Emirates and Egypt and may work with people and organisations in other countries.

Information we may collect

Information you provide

When you contact us, request information or discuss a project, we may collect your name, work email address, phone number, company, job title, project requirements and the contents of your message. We also retain relevant correspondence when we provide proposals, services or support.

Technical and usage information

Our website and service providers may collect information such as your IP address, browser and device type, referring page, pages visited, approximate location, timestamps and cookie or analytics identifiers.

Client and project information

During an engagement, we may receive the business, technical or account information required to deliver the agreed work. Access and handling are governed by the project scope, contract and security arrangements.

How we use information

We may use personal information to:

• Respond to enquiries and understand potential projects.
• Prepare proposals and manage contracts.
• Deliver services, maintenance and support.
• Operate, secure and improve our website and systems.
• Analyse website performance and understand which content is useful.
• Maintain business records and meet legal or regulatory requirements.
• Communicate about an existing relationship or requested information.

Depending on the context and applicable law, processing may be based on your consent, steps taken before or under a contract, our legitimate business interests or a legal obligation.

Cookies and analytics

Our website may use cookies and similar technologies that are necessary for the site to work, remember preferences or help us understand website use. Analytics information is generally reviewed in aggregated form.

You can control or delete cookies through your browser settings. Blocking some cookies may affect parts of the website. Where applicable law requires consent for optional cookies, we will request it before using them.

Sharing and service providers

We do not sell personal information. We may share limited information with service providers that help us operate the website and business, such as hosting, cloud infrastructure, email, forms, analytics and professional advisers. They receive only the information required for their role and are expected to protect it.

We may also disclose information when required by law, to respond to a lawful request, to protect our rights or the security of our services, or in connection with a business reorganisation.

International transfers

TechnologyVerse, our clients and our service providers may operate in different countries. This means information may be processed outside the country where it was collected. Where required, we use appropriate contractual, organisational or legal safeguards for these transfers.

How long we keep information

We keep personal information only for as long as reasonably needed for the purpose it was collected, including to respond to enquiries, maintain a business relationship, provide support, meet contractual duties, resolve disputes and comply with legal or accounting requirements.

Retention periods vary according to the type of information and the context in which it was collected. Information that is no longer required is deleted, anonymised or securely archived where appropriate.

How we protect information

We use reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. These measures may include access controls, secure infrastructure, backups and operational procedures.

No internet transmission or storage system can be guaranteed to be completely secure. If you believe information shared with us may be at risk, please contact us promptly.

Your choices and rights

Depending on your location and the law that applies, you may have rights to:

• Ask what personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion or restriction in certain circumstances.
• Object to particular uses of your information.
• Withdraw consent where processing relies on consent.
• Request a portable copy where applicable.
• Make a complaint to the relevant data protection authority.

To make a request, email us using the address below. We may need to verify your identity before responding, and some rights are subject to legal exceptions.

External websites

Our website may link to websites or services operated by other organisations. Their privacy practices are governed by their own notices, and TechnologyVerse is not responsible for how those external services handle information.

Changes to this policy

We may update this Privacy Policy when our website, services or legal obligations change. The latest version will be posted on this page with its updated date.

Contact us

For questions about this policy or requests concerning your personal information, contact: